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Terms And Conditions

Transaction Security

All Credit Card Payment Transactions Are Performed Through Alpha Bank’s ”Alpha E-Commerce”Electronic Payment Platform Which Uses Encryption Tls 1.1 With Protocol 128-Bit (Secure Sockets Layer – Ssl).

This Encryption Is A Way Of Coding The Information Until It Reaches Its Recipient, Who Will Be Able To Decode It While Using The Appropriate Password.

“In stock”
The product is available in our central warehouse.

“Copyright”
The copyrighted content (e.g., information, and data for any kind of clothing designs that may also happen to be sewing designs or designs for the manufacturing of clothing and textiles of the C-THROU company are considered projects of intellectual creation and issue the relevant title of protection of copyright law against any attempt at copying and reproduction without permission, under civil protection (Articles 59-60 Civil Code ), or protection under the law on unfair competition from any competitor and contravenes morality or is carried out in such a manner as to threaten to cause confusion among consumers as to the true origin of the goods namely when there is a risk to give the erroneous impression to the consumers that they are buying genuine C-THROU products ( Articles 1 and 13 of Law 146/1914 “On unfair competition ” ).

This is valid for a maximum of 25 years.
Thank you for your understanding.

“The website services”
And the services of the website (site) www.c-throu.com that have been entered into the Network, are protected by Greek, European and international copyright laws.
Any copying, distribution, transmission, transformation, after-sale, creation of derivative work or misleading the public about the real provider of content website. Any reproduction, republication, uploading, posting, or transmission or any other use of the content by any means for commercial or other purposes is permitted only with prior written permission of www.c-throu.com or any other copyright holder.
The online store www.c-throu.com provides the content (e.g. information, drawings, clothes, photos, illustrations), products and services available through the website “as is”. The online store www.c-throu.com is not liable in any case for any legal claims or civil and/or criminal nature, nor for any damage (positive, special or consequential, which indicatively and not restrictively, alternatively or cumulatively consists of loss of profits, data, loss of profit, indemnification, etc.) by visitors of the website or third parties by a cause related to the operation or not, or the use of the website and/or failure to provide services or information provided by it or and by any unauthorized third party interventions in products or services or information available through this website. The pictures of the products are indicative and we accept no responsibility for any misspellings.
“Prices”
Prices are subject to change without notice. Price Commitment is only done through online ordering and its conformation. The online store with the brand www.c-throu.com cannot provide any guarantee for product availability but will promptly inform customers of any unavailability.
The use of the website must be made solely for lawful purposes and in a manner that does not restrict or prevent its use by third parties. The guest is obliged to use the site in accordance with the law and these terms and to refrain from acts or omissions that can cause damage or malfunction to this, to affect or endanger the provision of services of www.c-throu.com
The online store www.c-throu.com makes every effort to ensure the smooth running of the Web site, but does not guarantee that the functions of the website or the servers will be uninterrupted or without error of any kind, free from viruses or other harmful elements.
The online store www.c-throu.com reserves the right to modify, add to, alter the content or services of the website, as well as the terms of use, at any time it deems necessary and without prior notice, only by their communication/announcement through its website.
The names, images, logos and trademarks represent the www.c-throu.com or third parties and their products or services are proprietary marks of www.com or third parties protected by relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or license or right to use them.
Visiting the website implies full acceptance of these terms and use of
www.c-throu.com services, implies full acceptance of the general terms of the services of www.c-throu.com, as they appear in their respective services.
Prices are subject to change without notice. Price commitment is only done through online ordering and only after the order is confirmed by the company.
The www.c-throu.com endeavours so that the items it publishes (descriptions, attributes, texts, prices) are accurate & reliable, without however being able to avoid entirely errors on our part or the manufacturing companies. In case an error of such nature comes to your perception, please, do not proceed in ordering the product before contacting us.
Once the customer has confirmed and accepted the order, it ensures that he will receive the product at the price he “accepted” the transaction even if the price changed along the way.

“Shipping Charge”
For products which are traded the shipping charge is determined by specific analytical tables that are indexed according to the pricing policy of courier companies.
Read more here about the (SHIPPING COSTS BASED ON THE COUNTRY OF DESTINATION)
www.c-throu.com reserves itself the right to refuse the enforcement of a new order in case an uncovered customer’s balance is pending or the customer has unreasonably refused to receive an order that has been sent to him in the past. The goods remain our property until the full payment of their value. Any dispute falls in the jurisdiction of the courts of Athens.

Right of return
You may return the entire product purchased and not only part of the product (e.g. product accessories) within 14 calendar days without giving any explanation.
The return period shall expire 14 calendar days from the day after the day you received the product.

Return or change the whole product
You may exchange the entire purchased product, but not only part of the product (e.g. product accessories) within 14 calendar days without giving any explanation.
Both the right of exchange and the right of return of the product (right to withdraw from the sale) relate to the entire product purchased and not only on part of the product (e.g. product accessories).

Exchange of the products after delivery
If the customer is not satisfied with the purchase, he has the right to request an exchange of product purchased. In this case, the customer can send an email to www.com on the above mentioned e-mail address, com, asking for the exchange of the product with another product of his choice.
The consumer must send back the goods or deliver them to us, with no undue delay and in any event within 14 calendar days from the day he declared that he withdraws from this Agreement. The deadline shall be deemed to be observed if the goods are sent back before the expiration of the period of 14 days of receipt by you.
Changes will not be accepted for products sold with a discount at the time of purchase or with promotional code.

“When the changes will not be accepted”
Changes will not be accepted for products sold with a discount at the time of purchase.
When the product has been used.
When the product is soiled, torn, punctured, ripped, altered or worn beyond the necessary try-on.
When the product is special order.
When the product is from stock by special request, personalized product or item paid with a gift certificate or a promotional code.

Price difference
If the new product has a higher value than the returned product, then the customer will be notified electronically, with an email, to proceed to a new payment process (for the payment of the difference). The e-mail will contain a link to this website’s payment website, through which the customer enters all necessary payment items in accordance with the terms below. If the new product has a lower price than the returned product, then www.c-throu.com will credit the customer the difference in accordance with the items listed below.

Conditions for the return of products
In case of non-fulfillment of any of the above conditions, www.c-throu.com is entitled either (a) to consider the right to change or return was not exercised on time and thus not to accept the return or the exchange the product or (b) (particularly in the case of products not returned intact, that are worn or used) to accept the change or refund and simultaneously to claim compensation from the customer based on the value of the returned product’s defects.

Return price
Once www.c-throu.com has received a request for refund or exchange of product and if the above conditions are met, will credit the customer’s credit card with the relevant amount. Usually 7 working days are required for the processing of the request and for performing the credit entry. The customer will be notified once the entire process of the refund/change request has been completed. In the case referred to above that com is entitled to compensation for defects of the returned products it shall be entitled to offset the payment of compensation against the claimed return price.

All terms and conditions must apply for a total refund:
Proof of purchase must be kept & returned together with the product.
The product is to be returned to us 14 days after receipt by the consumer.
The product should not been used in any way.
The product must not be soiled, torn, punctured, ripped, altered or worn beyond the necessary try-on.
The product is not special order.
The product is not of stock by special request, a personalized product or item paid with a gift certificate.

How to return:
Wrap & Pack (so to be safe during transport by means of your choice) the product you don’t want.
The consumer is obliged to pay the cost of shipping of the product & to insure it for damage or loss until it reaches us.
The refund will be given 14 days after we receive the product.
The refund will be in the original form of purchase e.g. the credit card with which the order was placed.
If the order is paid by you by “cash on delivery”, then the refund will be made to a bank account in the name of the consumer who placed the order.
You should not accept the delivery of a product whose packaging or transport package (carton), has deteriorated.
You must inform us within 2 days & no later if some item or accessory is missing.

Items which cannot be returned:
The garment or accessory should not have been worn beyond the necessary try-on.
Any item after 14 days from the date of receipt.
For reasons of hygiene, bathing suits and undergarments are not returnable and not exchanged.
Any item that is missing some accessory (e.g. belt, necklace, etc.) which is sold together.
Personalized or items specially ordered for you.
There is no proof of purchase.
Products from stock by special request, personalized product or item paid with a gift certificate or a promotional code.

We reserve the right to refuse the refund if:
There is evidence that the product has been used.
There is evidence that the product is damaged.
The product was returned incomplete.

Charges
Refund will be accepted only upon approval of the company. Contact the company C-THROU Tel.: + 30 210 2587016 to be able to return the product.

a) In case the return is due to an error of the company, you can return any product FREE of CHARGE and you will be refunded.

b) If for any reason you are not satisfied with your purchase after you receive your product, you have the right to withdraw without stating the reasons within fourteen (14) calendar days, without any charge, apart from the return costs.

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