Pre-Order Info

What does pre-order mean?

You can get early access to next season’s most wanted pieces before they sell out.

When will my pre-order item arrive?

Items are On Pre-Order Will Ship Once Available.
Once your item has prepared for shipment and ships, you will receive a shipment notification email with an estimated delivery date.

Delivery estimate: 1-2 weeks

When do I have to pay?

You can pay either when you placed the pre-order or when you receive it.
For more information see Payments-and-Delivery.

Can I cancel a pre-order?

Cancelling an order is possible as long as the merchandise has not yet entered the packaging or shipment phases.
When you place your pre-order through the C-THROU e- shop (www.c-throu.com) you have the option to cancel your order on the same day you placed it.
If you have completed the online pre-order but not yet shipped the product, please call +30 210.2587016 and a partner will take the cancellation of your pre-order.
However, if you need to return an item, we’re here to help. See Return Policy for more information.

Are pre-order items refundable?

Yes, just make sure items meet the conditions of our Returns Policy.

Tel: +30 2102587016

e-mail:  [email protected]

*By contacting Client Services, I agree to my data being transferred outside or inside of my local country/region

*C-THROU.COM reserves the right to modify or cancel ways of ordering and/or cancellation and return policies.