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Track Your Order

To track your order please enter your Order ID in the box below and press the ” Track ” button. This was given to you on your receipt and in the confirmation email you should have received.
What is the ID of my order?

Your ID is the five-digit number on the front #

eg: Order #11236

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

How do I place an order?

Each time you select a product placed in your shopping bag. To continue shopping, press the button “Continue Shopping” and select from the list of categories  the next item you wish and add it to your cart. Repeat this process until you have completed your purchases and click on “Checkout” . If you are not a member, fill in your details on the registration form new customer (new customer) and press “record.” If you are already a customer, select (Returned customer), and confirm “Username” and “Password” clicking “connect” after previously tapped “Enter the characters you see in the picture below”
If you choose to pay on delivery (Cash) will pay the amount to the carrier upon receipt of your order.
Finally, if you choose to pay by credit card click “Place your order” and you will arrive at a new page of ALPHA BANK
Please fill out all fields and press the Pay to complete your payment or Cancel to cancel.
After choosing the type of payment and press “Continue”, you will leave the overall page description of your order and the final confirmation. If you want to change an item, you can do so via the button “Back” and go to previous steps in order to make the changes you want. Verify your information by clicking “Continue” and we will send you the proof of your purchase via e-mail.

Do You Ship Worldwide?

Yes, we ship worldwide.

Just add the item(s) you’d like to purchase in your cart, and continue to checkout. You will be asked to input details about your location to estimate the shipping fees.

*Please note that Free Shipping can only be provided to residents in Greece

What's your return policy?


* The following applies only  for purchases made through our E-Store.

Can I return a product?
Yes, you can return C-THROU products within 14 business days from the date that they were received.
Products may be returned within 14 business days from the date that they were received. The charges for returns will be the shipping costs (both for delivery and return shipping), and any fees related to handling payments by the bank, Paypal or courier service (e.g. for the “cash on delivery” option). The refund will be made within 30 days from the day we will receive the products and the invoice.
Shipping and packaging costs are covered by us only if a return is necessary due to our mistake or fault. In any other case the return shipping of products at our headquarters remains your responsibility and at your expense. Before returning the product you should always contact us via e-mail or phone for details of the refund.
Important: Returns are accepted and refunded only if the products are in the same good condition as when received, they are unsealed, their packaging and content is in its original condition, and the products have not been used. It is also required to return the original order invoice.
*For orders outside Greece refund all expenses incurred by the client.
The only case in FREE Returns when it is defective.
For more information please contact us through:
Telephone: +30 210 2587016
*C-THROU.COM  reserves the right to modify or cancel ways of ordering and/or cancellation and return policies.

When will my package arrive?

Delivery of orders executed via the COURIER. Orders are delivered to the address you have registered as the shipping address during the process of online ordering in two to three business days of the order.
For any questions on the following topics:
+What stage is my order?
+When I receive a product of my order still has not sent me?
+My order never reached!
+How do I cancel an order?
+A product is missing from my order!
+Missing pieces of a particular product!
+I will get proof when ordering online;
Please call us at +30 210.2587016 or send us e-mail at stating your order number and a phone number.

Contact us if you need help!

Can’t find what you’re looking for and where? Trouble with an order? Don’t worry! We are here to help.
We want to hear from you! Contact Now!

44 Kosti Palama str., N. Chalkidona
143.43, Athens – Greece
tel: +30 210 2587016
fax: +30 210 2587016

Delivery & Returns

Place your order today and receive it within 6-15 working days


Free Gift Packaging

Discover our gift packaging, a bag embellished with logo tied with a colored ribbon

Today’s Offer

Free shipping to all orders over 250€